Get In Touch


HWFS Useful Bereavement Contacts  – 30.11.21

SAIF Care https://saifcare.org.uk is available to all bereaved people under the care of SAIF Funeral Directors and provides helpline, email and webchat support which are free, confidential and provided by professional bereavement counsellors.  Freephone 0800 917 7224 email help@saifcare.org.uk and webchat SAIF Care Chat Monday-Friday 9am-9pm (GMT).

All local hospices to your area will help with free advice and community connection.

Below are two of the local ones to us. You do not need to have a connection with the hospice.

If you need help locating your relevant hospice please get back in touch with us.

St Francis Hospice in Havering, Brentwood, Barking & Dagenham and Thurrock

“Orangeline” is a free helpline for local people of all ages who may be bereaved, feeling isolated or lonely.  Call Mondays to Fridays 9am-5pm or leave a message on 01708 758649.

St Clare’s Hospice Harlow in Epping Forest District, West Essex and East Herts

Their Bereavement Support Helpline operates from 9am – 5pm, Monday to Friday.

The number to call is 01279 967670.

For anyone who has suffered the loss of a child of any age

The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause.

https://www.tcf.org.uk/ For bereavement support call our Helpline on: 0345 123 2304

(Open 10am – 4 pm, 7pm – 10pm every day of the year)

Children’s Bereavement Services

https://www.winstonswish.org  For children & young people following the loss of  parent or siblings

Their Freephone National Helpline is free to call on 08088 020 021 and offers advice, guidance and support following a bereavement. Our expert team provide bereavement support for parents, carers and professionals who are looking for childhood bereavement advice and support.

More for bereaved children, and when a child dies

https://www.childbereavementuk.org  Child Bereavement UK helps children, parents and families to rebuild their lives when a child grieves or when a child dies. We support children and young people up to the age of 25 who are facing bereavement, and anyone affected by the death of a child of any age.

Stillbirth and Neo-natal death support

https://www.sands.org.uk 0808 164 3332                  MORE INFORMATION OVERLEAF

The Coroners’ Courts Support Service

An independent voluntary organisation whose trained volunteers offer emotional support and practical help to bereaved families, witnesses and others attending an Inquest at a Coroner’s Court.https://coronerscourtssupportservice.org.uk/

Their national helpline contact number is +44 (0)300 111 2141 

9:00am – 7:00pm Monday to Friday and 9.00am – 2.00pm on a Saturday helpline@ccss.org.uk

WAY Widowed and Young

The only national charity in the UK for people aged 50 or under when their partner died. It’s a peer-https://www.widowedandyoung.org.uk/contact-us/to-peer support group operating with a network of volunteers who have been bereaved at a young age themselves, so they understand exactly what other members are going through. There is a contact page on their website.

Bereavement by Suicide

https://uksobs.org – If you have been bereaved or affected by suicide and you would like to talk with one of our volunteers about your experience, you can get in touch in the following ways:

Email – write to email.support@uksobs.org 9am to 9pm Monday to Sunday 0300 111 5065

Bereavement by Murder or Manslaughter

https://samm.org.uk/contact/  CALL: 0121 472 2912 TEXT: 07342 888570

Faith Groups

All local places of worship will help with spiritual comfort during your time of loss.

Many have established bereavement groups.  Please get in touch with us if you would like someone in a particular church or temple or faith to contact you.

 

Contact Details

If you’d like to speak to us directly, call free 24 hours a day or contact us using the form.

Please contact us at any of our four funeral homes:

Harold Hill

Hainault

Harold Wood

Collier Row

Complaints

We work very hard to ensure that all funerals happen as planned, and that our services exceed your expectations. However in the event of any complaint, please ask to speak to a Manager for a response within 24 hours, or write to us addressed as follows: